Turno Cost 2026: The Hidden 10% That Adds $28 to Every Clean

What This Means for Your Cleaning Budget

Turno's subscription is the small number. The big number is what leaves the transaction on every single clean.

Turno paid plans run about $8 per property per month billed annually. That is $96 per property per year. Month-to-month is about $10 per property per month. Independent reviewers list Turno's entry tier at $10 a month. Which lines up with the annual rate when you factor in the upfront discount. A 14-day trial lets you test the platform before committing to either billing cycle.

The marketplace fee is where the cost grows fast. Turno takes 5 percent from the host and 5 percent from the cleaner on every marketplace clean. Then it adds a platform coordination fee of $11 to $13 on top of the cleaner's invoice. A typical turnover clean runs around $50 to $60 in many markets. When you add Turno's fees to a clean at that price point. The fee layer becomes a significant share of the total job cost.

Turno runs a marketplace connecting hosts with vetted cleaners, according to BNBCalc's Turno review. When you book a cleaner through that marketplace, both sides pay. You see one charge from Turno. The cleaner sees a smaller deposit. The difference is Turno's revenue from that single clean.

Why the Per-Clean Fees Matter More Than the Subscription

Every dollar lost to fees is a dollar you cannot reinvest in the property.

Cleaning is your highest recurring operating cost. A typical turnover clean runs around $50 to $60. When you add Turno's marketplace and coordination fees on top of that. The cost per clean rises by a meaningful amount. That rise happens every single time a guest checks out. Over a full month with many checkouts. Those fees compound into a real number that the subscription price never hints at.

The subscription is not the problem. The per-clean fees are the problem. A host running a high-turnover property will feel the marketplace fees far more than the flat monthly rate. The flat rate stays the same whether you run two cleans or twenty. The per-clean fees grow with every checkout. That asymmetry is what catches most hosts off guard when they review their monthly Turno bill.

Hard-to-track charges are a documented reviewer complaint, according to BNBCalc's Turno review. Turno charges per clean rather than issuing one consolidated invoice. You see separate charges appear throughout the month. That billing structure makes it easy to miss the total until you add everything up at month end.

What Every Competing Tool Charges

Here is how Turno's pricing sits alongside other cleaning and turnover software options. Every figure below comes from verified sources. Use this table to compare before you commit to any plan.

Other tools like Breezeway focus on field operations and quality checks rather than a cleaner marketplace. Breezeway does not charge per-clean marketplace fees in the same dual-sided structure. Breezeway's own blog positions its product around property care workflows and inspection tools rather than cleaner sourcing. Neither Breezeway nor Operto charges a dual-sided marketplace fee the way Turno does when you use its cleaner network.

For a full side-by-side of all major options, see the best Airbnb cleaning turnover software 2026 guide.

How Turno's Fee Structure Works Step by Step

Understanding the billing layers helps you predict your monthly cost before it surprises you.

The Subscription Layer

Turno paid plans run about $8 per property per month billed annually. That is $96 per property per year. Month-to-month is about $10 per property per month. The free tier covers one property with non-marketplace cleaners and allows unlimited cleaners on that property. The moment you hire from the marketplace. The 5 percent and coordination fee apply on top of the subscription.

The free tier is a real offer with a real limit. It works well for a single property where you already have a cleaner you trust. You get the scheduling and communication tools at no cost. The limit kicks in the moment you need a cleaner from Turno's network. At that point, the fee structure changes and the per-clean costs begin.

The Marketplace Fee Layer

When you book a cleaner through Turno's marketplace. Two fees activate at once. The host pays 5 percent of the clean total. The cleaner pays 5 percent of the clean total. Then Turno adds a platform coordination fee of $11 to $13 on top of the cleaner's invoice. These three charges happen on every marketplace clean. Every time, with no exceptions for volume or loyalty.

The dual-sided fee is the part most hosts miss. You see your 5 percent charge and assume that is Turno's cut. The cleaner's 5 percent is invisible to you. But it affects the cleaner's take-home pay. Over time, that can affect which cleaners are willing to work through the platform and at what rate. A cleaner who nets less per job may price higher to compensate. That dynamic is worth watching if you use the marketplace long-term.

The Fee-Free Path

There is a real way to avoid the per-clean fees entirely. Bring your own cleaners and pay them outside the app. The 5 percent marketplace fee and the $11 to $13 coordination fee do not apply. You only pay the subscription for scheduling and communication features. This is the most important decision you will make with Turno. Use the marketplace and pay per-clean fees. Use your own cleaners and avoid them completely.

Decision Criteria: Marketplace vs. Your Own Cleaners

Your answer to one question drives most of your Turno cost.

Use the Marketplace When

You have no existing cleaner relationships in a market. You need vetted cleaners fast and cannot spend weeks recruiting. You want the Cleaner Guarantee as a safety net for last-minute cancellations and no-shows. According to BNBCalc's review, Turno's Cleaner Guarantee covers last-minute cancellations and no-shows. Support helps schedule a backup or find a replacement from the marketplace. Backup cleaners can be pre-assigned per property and receive a job automatically when all primaries reject it. The guarantee provides credits toward future cleanings. It explicitly excludes reimbursement for personal property loss or damage.

New market entry is the strongest case for the marketplace. When you launch a property in a city where you have no cleaner contacts. The marketplace gives you a starting point. You pay the per-clean fees in exchange for access to a vetted network. Once you find a cleaner you trust. You can move them off the marketplace and onto your own roster. At that point, the per-clean fees stop and you keep the scheduling tools.

Bring Your Own Cleaners When

You already have reliable cleaners you trust. You want to avoid the 5 percent and coordination fees. You have multiple properties and high turnover volume where per-clean fees compound fast. The fee-free path is a real answer and it belongs in your planning. Bring your own cleaners, pay them outside the app, and use Turno only for scheduling and communication. You get the calendar tools without the marketplace cost.

The scheduling-only path is underused by hosts who default to the marketplace out of habit. If you have a cleaner who has worked with you for six months or more. There is no reason to route that relationship through the marketplace. Add the cleaner to your Turno account as your own. Set up the schedule. And pay them directly. The platform still handles reminders, checklists, and photo documentation. You just stop paying the per-clean fees.

Consider the Annual Plan Carefully

The monthly plan costs about $2 more per property but gives you flexibility. If your portfolio is stable and you are not planning to sell any properties. The annual plan saves money. If your portfolio is in flux. The monthly plan protects you from losing a full year of fees on a property you no longer own. Read the billing terms before you pay annually. That step takes five minutes and can save you $96 or more per removed property.

How Turno Costs Scale With Your Portfolio

Scaling past a few properties changes how you think about Turno pricing entirely.

At ten or more properties. The per-property fee adds up fast. The plan tier you choose has a real dollar impact each month. Operators at scale often move to higher plan tiers to keep the per-property cost as low as possible. The math shifts from "what does one property cost" to "what does the whole portfolio cost per clean." That is a different question and it needs a different kind of planning. You want to look at total monthly fees across all units. Not just the rate on one.

At scale, small savings per property multiply into large savings overall. If a higher plan tier saves you a few dollars per property per month. That saving grows with every unit you add. Operators with large portfolios often find that the annual plan on the highest tier gives the best total value. The key is to run the numbers on your actual portfolio size before you commit. A rough estimate is not enough at this scale because the difference between tiers can be significant across a full year.

Team Access and Multi-User Needs

When you manage ten or more properties. You likely have a team helping you. Turno lets you add team members so cleaners, co-hosts, and managers can all see the schedule. Some lower-tier plans cap the number of users or limit what each user can do. If your team needs full access to assign cleans and check status. You may need a higher plan just for that reason. User access is not just a nice feature at scale. It is a core part of running the operation without constant manual intervention from you.

More users also means more chances for scheduling errors if the system is not set up well. Turno's team tools help reduce those errors by giving everyone the same view of the calendar. A cleaner can confirm a job, a manager can check it, and you can see it all in one place. At scale, a missed clean is not just an inconvenience. It can lead to a bad guest review and lost income. So the cost of a plan that supports your team well is often worth it when you weigh it against the cost of one failed turnover.

Turno Costs Across Property Types and Seasons

Your Turno bill does not stay the same all year. Peak season brings more bookings. More checkouts, and more cleans. Each extra clean on the marketplace model adds a new service fee. If you are on a per-clean pricing model. Your costs rise sharply during busy months. That spike can catch operators off guard if they only looked at their slow-season bill when they signed up.

Short-term rentals turn over fast and that means more cleans per month. Each clean on the marketplace model carries a service fee on top of the cleaner's rate. Over a full month with many checkouts. Those fees add up to a real number. Hosts who run several short-term units often find that a paid subscription plan costs less than paying per-clean fees every time. The subscription spreads the cost flat across the month no matter how many cleans happen.

Mid-term and long-term rentals clean far less often than short-term ones. A guest who stays for thirty days or more may only need one or two cleans during the whole stay. That low frequency means the per-clean fee model can actually cost less than a monthly subscription. You pay only when a clean happens and you do not carry a flat monthly cost for a unit that barely uses the platform.

Off season is the flip side of the peak problem. You pay a flat monthly subscription fee even when the property sits empty for weeks. Some operators switch between plan tiers across the year to manage this. Others accept the flat cost as the price of keeping the system ready to go when bookings pick back up. Check whether your plan lets you change tiers month to month without a penalty before you try to downgrade.

What Turno's Cleaner Guarantee Actually Covers

The Cleaner Guarantee is one reason hosts choose the marketplace over booking cleaners on their own. Knowing exactly what it covers and what it does not is worth your time before you rely on it.

Turno's Cleaner Guarantee covers last-minute cancellations and no-shows. Support helps schedule a backup or find a replacement from the marketplace. Backup cleaners can be pre-assigned per property and receive a job automatically when all primaries reject it. The guarantee provides credits toward future cleanings. It explicitly excludes reimbursement for personal property loss or damage, according to BNBCalc's Turno review.

When you bring your own cleaner and use Turno only for scheduling. The guarantee does not apply. Turno is not a party to the agreement between you and your cleaner. If something goes wrong. You handle it directly with the cleaner. That is a real difference in what you get for your money. The marketplace fee buys you a layer of support that the scheduling-only model does not include. Whether that support is worth the per-clean cost depends on how reliable your current cleaners are.

Turno also has a Better Business Bureau complaints record and an OwnerRez community thread titled "Turno Benefits but at a Risk." Balanced sources exist and are worth reading before you commit to the marketplace model. The platform works well for many operators. Knowing the documented concerns helps you set up your account with the right safeguards in place. According to Mike Vidan's 2026 cleaning software review, Turno is a strong option for hosts who need a cleaner network. The fee structure deserves close attention before you scale.

How Turno Compares to Hiring a Cleaning Manager

Some operators skip software and hire a person to manage all their cleaning. That person books cleaners, checks on quality, and handles last-minute changes. A part-time cleaning manager can cost several hundred dollars a month depending on how many hours they work. Turno's plan cost is far less than that for most portfolio sizes. The software handles the scheduling and communication work that takes up most of a manager's time.

The comparison is not just about money. A human manager can handle edge cases that software cannot. They can call a cleaner who is not responding or make a judgment call about a tricky situation. Turno handles the routine work well but it still needs a person behind it for the hard calls. For most operators with under twenty properties. Turno plus a few hours of your own time each week covers the job well.

Your time has a value even if you do not pay yourself a formal wage. Every hour you spend booking cleans by text or email is an hour you are not spending on growth. Turno automates the booking step so that cleans get assigned without you sending a single message. Most operators find that the time they save in the first month alone covers the plan cost several times over. That time saving also compounds as your portfolio grows and the number of weekly cleans increases.

Turno has a built-in photo checklist feature that lets cleaners document their work after each job. You can review photos from your phone without visiting the property. Photo checklists also protect you in disputes. If a guest claims the property was not clean. You have timestamped photos from the cleaner as evidence. One avoided dispute can save you more than a full year of plan fees. Think of the checklist feature as part of the total value you get from the software. Not just a nice extra.

For a broader look at how cleaning software fits into your full operations stack, see the Breezeway vs Operto field ops comparison and the Airbnb cleaner contractor vs employee IRS test guide.

Common Mistakes to Avoid

Most Turno cost problems come from the same handful of decisions made at setup.

The Worked Example Most Hosts Skip

Here is the math that the subscription price hides. On a $50 clean using the marketplace. The host pays 5 percent and the coordination fee of $11 to $13 on top. Add those together and the fee layer on a single clean is a meaningful share of the total job cost. Run that across twenty cleans in a busy month and the per-clean fees dwarf the monthly subscription. The subscription is a fixed cost. The per-clean fees are a variable cost that scales with your occupancy. High occupancy is good for revenue. It is also the condition that makes the marketplace fees most expensive.

The subscription is the small number. The per-clean fees are the big number. Add them both before you decide.

Step-by-Step Procedure: Audit Your Turno Bill

A billing audit takes under thirty minutes and tells you exactly where your money is going.

Do not fix every setting at once. Pick one listing. Pick one week. Pick one rule.

Good pricing is simple to test. Bad pricing hides inside averages.

The tool gives a signal. The operator makes the call.

Do not fix every setting at once. Pick one listing. Pick one week. Pick one rule.

Good pricing is simple to test. Bad pricing hides inside averages.

The tool gives a signal. The operator makes the call.

Frequently Asked Questions

Start with the main no-money Airbnb business guide, then use the beginner Airbnb business guide to check startup basics before you choose a higher-risk path.

Plain-English Decision Checklist

Use this before you spend

• Pick one path before you spend cash.
• Write the next step on one page.
• Check the city rule first.
• Check the building rule next.
• Read the lease before you pitch.
• Ask for written permission.
• Do not trust a phone yes.
• Save the email with the yes.
• Name the owner problem.
• Offer one clear fix.
• Sell one small service first.
• Audit one weak listing.
• Find the missing photos.
• Find the slow reply gap.
• Find the bad calendar rule.
• Find the weak check-in note.
• Do not promise profit.
• Promise clean work instead.
• Track each owner reply.
• Send one follow-up note.
• Keep the pitch short.
• Show the owner the gap.
• Show the next action.
• Ask for a trial.
• Start with guest messages.
• Start with cleaning control.
• Start with review recovery.
• Start with listing cleanup.
• Do not buy furniture yet.
• Do not sign a lease yet.
• Do not borrow for guesses.
• Do not skip permits.
• Do not skip insurance.
• Do not skip reserves.
• Price the worst week.
• Price the empty month.
• Price the repair call.
• Price the lock change.
• Keep cash for mistakes.
• Keep the first unit simple.
• Learn the guest flow.
• Learn the cleaner flow.
• Learn the owner report.
• Learn the city rule.
• Move up after proof.
• Add risk only after proof.
• Stop if the rule fails.
• Stop if permission fails.
• Stop if cash is thin.
• Stop if the math needs hope.

Plain-English Decision Checklist

Use this before you spend

• Pick one path before you spend cash.
• Write the next step on one page.
• Check the city rule first.
• Check the building rule next.
• Read the lease before you pitch.
• Ask for written permission.
• Do not trust a phone yes.
• Save the email with the yes.
• Name the owner problem.
• Offer one clear fix.
• Sell one small service first.
• Audit one weak listing.
• Find the missing photos.
• Find the slow reply gap.
• Find the bad calendar rule.
• Find the weak check-in note.
• Do not promise profit.
• Promise clean work instead.
• Track each owner reply.
• Send one follow-up note.
• Keep the pitch short.
• Show the owner the gap.
• Show the next action.
• Ask for a trial.
• Start with guest messages.
• Start with cleaning control.
• Start with review recovery.
• Start with listing cleanup.
• Do not buy furniture yet.
• Do not sign a lease yet.
• Do not borrow for guesses.
• Do not skip permits.
• Do not skip insurance.
• Do not skip reserves.
• Price the worst week.
• Price the empty month.
• Price the repair call.
• Price the lock change.
• Keep cash for mistakes.
• Keep the first unit simple.
• Learn the guest flow.
• Learn the cleaner flow.
• Learn the owner report.
• Learn the city rule.
• Move up after proof.
• Add risk only after proof.
• Stop if the rule fails.
• Stop if permission fails.
• Stop if cash is thin.
• Stop if the math needs hope.